We are committed to the success of your medical treatment and care.  Part of our commitment is a clear understanding of our financial policy.  Our Billing Specialists are always willing to discuss our professional fees and any needs and/or concerns you may have regarding them.

How May I Pay?

We accept payment by personal check, cash, Visa, MasterCard, American Express or Discover.

Do I need a Referral?

If you have an HMO plan, with which we are contracted, you will need a referral from you primary care physician.  It is your responsibility to obtain a valid referral, prior to being seen.  If you are unable to obtain the referral by the time of your visit, you will be rescheduled.  Please contact our billing department to verify if we are participating with your HMO plan.

Which Plans Do We Contract With?

The basic companies are Medicare, Blue Cross Blue Shield of Florida, Health Options, AvMed, and Cigna.  Please contact our billing department to verify if we are participating with your company or network not listed here.

Surgery  

If your physician recommends surgery, we will complete any certification/authorizations needed by your insurance company. 

We will bill your insurance company as a courtesy to you.  Depending on your insurance coverage, you may have charges not covered by your insurance company, as well as applicable co-payment and deductibles.

We do employ physician assistants to provide medical care prior to and during surgery.  We do bill for their services, however, it may or may not be a covered service with your insurance company.  We advise you consult your insurer to see if this is a covered benefit.

What is My Financial Responsibility for Services?

It is imperative we have the correct information from you regarding your plan and coverage.  The agreement of the insurance company to pay for your medical care is a contract between you and your insurance company.  Please understand you are ultimately responsible for payment of your bill.  You may have responsibility for copays at the time for service, coinsurance, deductibles, and balances not paid by your insurance company.  Again, if you have any questions or concerns, please feel free to contact our Billing Specialist.

Our Pledge 

Our pledge to you, our patients, is that we will always place your best interest first, regardless of your health coverage.  Your medical treatment will not be selected to maximize our reimbursement, nor will your treatment be withheld for our financial benefit.  We do believe in assisting our patients with understanding their financial responsibilities, and will attempt to be sensitive to financial issues that affect you.

 

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